How to reach us

We are here to help you with any questions about your bookings, our platform or the experiences we offer. The easiest way to contact TicketEx is via the online contact form on our website. Simply fill in the required fields and our customer support team will respond as soon as possible.

Customer support

Our dedicated support team assists with booking confirmations, ticket changes, refunds and general enquiries. If you have already made a reservation, please have your booking reference handy when you write to us. This helps us locate your order quickly and provide an accurate response.

Business enquiries

For partnership proposals, supplier relations or media requests, please use the same contact form and select the appropriate subject line. We welcome collaborations with attractions, tour operators and local experience providers who share our commitment to quality and reliable service.

Feedback and suggestions

Your experience matters to us. If you have ideas on how we can improve our website, the booking process or the range of experiences listed, we would love to hear from you. Constructive feedback helps us refine our service for travellers around the world.

Response times

We aim to acknowledge all enquiries within 24 hours on business days. More detailed queries, such as those involving refunds or complex itineraries, may take a little longer to resolve, but we keep you informed throughout the process.

Data protection and privacy

All personal information submitted through our contact channels is handled in accordance with our privacy policy. We store your details securely and use them only to address your enquiry.

Stay connected

While the contact form is our primary channel, you can also stay updated with the latest travel news, new experiences and service updates by following TicketEx on our social media platforms. Links to these channels are available at the bottom of every page on our site.

We appreciate your interest in TicketEx and look forward to assisting you with any travel plans or questions you may have.

Alternatively you may contact us on emails at support@ticketex.co

KSJ GLOBAL TRAVEL SOLUTIONS PRIVATE LIMITED JAIPUR RAJASTHAN 302016

+91 9509989377