9/11 Memorial and Museum Tickets
Explore the National September 11 Memorial & Museum in New York, a poignant tribute featuring reflecting pools, historic artifacts and immersive exhibits.
Overview
The 9/11 Memorial & Museum offers a respectful journey through one of New York’s most significant historical sites. Visitors experience the reflective pools and extensive museum galleries that document the events and legacy of September 11, 2001.
Duration
2 hours
Confirmation
Instant confirmation
Ticket
Mobile ticket
Cancellation
See option policy
Highlights
- Reflecting pools set in the Twin Towers' footprints
- Extensive collection of artefacts and personal stories
- Multimedia and interactive exhibition spaces
- Quiet contemplation areas throughout the site
- Location at the historic World Trade Center complex
About this experience
The National September 11 Memorial & Museum stands on the former World Trade Center site, offering a solemn space that honours the victims and heroes of the 2001 attacks. Two reflecting pools sit within the footprints of the original Twin Towers, surrounded by the names of those who perished, creating a powerful visual reminder of the day.
Inside the museum, visitors move through a series of galleries that combine authentic artefacts, personal photographs, and multimedia displays. Exhibits trace the events of September 11, the subsequent rescue efforts and the lasting impact on global history. The layout encourages reflection while providing an educational narrative suitable for all ages.
A typical visit lasts around two hours, allowing time to absorb both the outdoor memorial and the indoor exhibitions. Tickets are allocated at random times to manage visitor flow, so pre‑booking ensures a smoother entry. While guided tours are available as separate options, the standard admission grants unrestricted access to all permanent collections and the memorial plaza.
Compare options
Entry Tickets of 9/11 Museum ( Random time allocation )
Non-refundable. This booking cannot be cancelled or changed.
from$33.44
9/11 Memorial Memoria - Random time allocate
Non-refundable. This booking cannot be cancelled or changed.
from$34.06
9/11 Memorial & Museum Standard Admission Ticket Standard ticket
Non-refundable. This booking cannot be cancelled or changed.
from$37.15
COMBO: 9/11 Memorial + The Museum of Modern Art (MoMA)
Non-refundable. This booking cannot be cancelled or changed.
from$67.09
9/11 Memorial & Museum Guided Tour with Admission
Non-refundable. This booking cannot be cancelled or changed.
from$71.22
9/11Memorial & Museum and American Museum Of Natural History
Non-refundable. This booking cannot be cancelled or changed.
from$78.45
9/11 Memorial & Museum Admission Pass for 2 Adults
Non-refundable. This booking cannot be cancelled or changed.
from$82.58
9/11 Memorial & Museum and Empire State Of Building
Non-refundable. This booking cannot be cancelled or changed.
from$103.22
9/11 Memorial & Museum Family Pass (2 Adults + 2 Children)
Non-refundable. This booking cannot be cancelled or changed.
from$111.48
What’s included
- Admission to the Memorial and Museum
- Access to the reflecting pools area
- Entry to all permanent museum galleries
- Guided tours (unless selected separately)
- Food, beverages and personal purchases
Opening hours
09:00 AM to 07:00 PM
Venues can change hours for holidays and seasons; the time on your ticket always applies.
Location
9/11 Memorial & Museum
180 Greenwich St, New York, NY 10007, USA
How to reach
By Subway Take the 1 2 3 A C E R W or PATH trains to World Trade Center area
By Bus Several city buses stop near the memorial plaza
By Taxi Direct drop available near museum entrance
Know before you go
- Security checks are required at the entrance, similar to airport procedures.
- Tickets are allocated at random times; arrive early to make the most of your visit.
- Photography is permitted in most areas, but flash and tripod use are restricted inside the museum.
- The site is wheelchair accessible, though some galleries may have steps.
- Audio guides are available for an additional fee.
Cancellation policy
Entry Tickets of 9/11 Museum ( Random time allocation )
Non-refundable. This booking cannot be cancelled or changed.
9/11 Memorial Memoria - Random time allocate
Non-refundable. This booking cannot be cancelled or changed.
9/11 Memorial & Museum Standard Admission Ticket
Non-refundable. This booking cannot be cancelled or changed.
COMBO: 9/11 Memorial + The Museum of Modern Art (MoMA)
Non-refundable. This booking cannot be cancelled or changed.
9/11 Memorial & Museum Guided Tour with Admission
Non-refundable. This booking cannot be cancelled or changed.
9/11Memorial & Museum and American Museum Of Natural History
Non-refundable. This booking cannot be cancelled or changed.
9/11 Memorial & Museum Admission Pass for 2 Adults
Non-refundable. This booking cannot be cancelled or changed.
9/11 Memorial & Museum and Empire State Of Building
Non-refundable. This booking cannot be cancelled or changed.
9/11 Memorial & Museum Family Pass (2 Adults + 2 Children)
Non-refundable. This booking cannot be cancelled or changed.
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Frequently asked questions
What is the recommended amount of time to spend at the memorial and museum?
Allow approximately two hours to fully experience both the outdoor memorial and the museum galleries.
Are there any age restrictions for entry?
There are no age restrictions, but children under 12 should be supervised as some exhibits contain sensitive content.
Is there a dress code or security policy to be aware of?
Standard security screening is required; large bags and prohibited items are not allowed. Comfortable clothing is recommended.
Can I combine this ticket with other attractions?
Yes, there are combo options that include tickets to the Museum of Modern Art, the American Museum of Natural History and other nearby attractions.
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